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SURETY EXPERTS

 

CLIENT COMMITMENT

 

We are committed to offering our customers the highest possible standards of service the bonding industry has to offer. We subscribe to the Platinum Rule: Treat others the way they want to be treated.

 

Our commitment to you

 

We will:

  • Provide you with clear information about the products and services we offer and that of our Surety partners
  • Ascertain your individual requirements before recommending a bond
  • Not recommend a bond if one is not required
  • Encourage you to ask if there’s something you don’t understand
  • Look after your requirements before, during and after you have purchased a bond
  • Ensure you are advised well in advance of your bond renewal
  • Ensure you receive documents promptly
  • Listen and respond to any and all feedback, including ways to improve our service

Please review our Privacy Policy for more information.

 

BROKER COMPENSATION

 

Our goal is to provide you with the best insurance value with the right combination of coverage, service, and price. We also aim to provide you with great service that includes professional insurance advice, ongoing maintenance, and claims support. When any issue arises regarding your insurance coverage, we are here to advocate for you, using our knowledge and experience to best represent your individual interest.

 

Broker compensation is part of your insurance premium. With transparency in mind, we have listed the insurers and managing general agents that we represent and have included the range of compensation each provides as a percentage of your overall premium.
 

AM Fredrick 15 - 20% Liberty Mutual 20 - 22.5%
ABEX 15% Lionsgate Underwriting 15%
Apollo Cover 15% Merlin Underwriting 15%
Beazley 20% Northbridge 12.5 - 30%
Berkley 20% Premier Group 15 - 25%
Boxx Insurance 15% Reel Media 15%
Can-sure Underwriting 15% South Western Group 15%
CFC Underwriting 15% Surety One 20%
CHUBB 10 - 20% Surety Source 25%
Clearview Underwriters Alliance  25% Totten 15%
Echelon 20 - 35% Travelers 12.5 - 20%
Gameday 15% Trinity Underwriting Managers 15%
Guarantee Company of North America 12.5 - 30% Trisura Guarantee 15 - 30%
Gore Mutual 12.5 - 20% Western Surety 27.5 - 30%
Intact 12.5 - 20% XN Financial 15 - 25%
Jevco 12.5% Victor (Encon) 15 - 20%

 


This commission percentage is paid annually for both new business and renewals. Should there be an increase in the commission schedule we receive from your insurer or any other material change that affects your compensation agreements, we will provide you notice.

 

On occasion, we charge broker filing fees for policy services and administration. In addition, some insurance partners including wholesalers/managing general agents may charge policy fees in addition to the policy premium. All fees are disclosed to each client in advance and at the point of sale.

 

In order to maintain strong relationships with our insurance partners, we work with each to provide the type of business they desire. The Insurers noted above recognize our efforts through a Contingent (Profit) Commission contract. Payment of this Contingent (Profit) Commission may depend on a combination of growth, profitability (loss ratio), volume, retention and increased services that we provide on behalf of the Insurer. Contingent (Profit) Commission is not always guaranteed. Detailed information on Contingent Commission, is available on each company’s website.

 

CONFLICT OF INTEREST DECLARATION

 

We are proud to operate a fully independent insurance brokerage and we do not have any financial link that could be considered a conflict of interest including:

Any direct or indirect ownership interest by any insurer or financial institution or conglomerate
Any loan, credit facility or other financial relationship direct or indirectly

 

If you have any questions regarding our broker compensation or conflict of interest, please contact us by telephone: 1-877-213-4545 or email: contact@getcertain.ca.

WHAT SURETY BOND DO YOU REQUIRE?

 
We are dedicated to the highest standards of service, leading to long-term and long-lasting business relationships,
as well as mutual growth and success.

 

UNSURE? HAVE QUESTIONS?

Let us help guide you through the surety bond Process.

 

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